1. Information We Collect
We may collect personal information in the following ways:
Information You Provide
- Contact details (name, email, phone, address)
- Order and payment details (billing/shipping address, confirmation of payment)
- Account login details (username, password)
- Messages, support requests, or feedback
- Job applications (education, experience, CV details)
Information Collected Automatically
- Device and browser details (IP address, type, language)
- Website usage data (pages viewed, links clicked, time spent)
- Cookies and tracking data (see Section 4)
Information from Third Parties
- Payment providers
- Shipping and delivery partners
- Advertising/analytics services
2. How We Use Your Information
We use your personal information to:
- Process and deliver orders
- Provide customer support and handle returns
- Personalize and improve your shopping experience
- Send order confirmations, updates, and promotional offers (if you opt in)
- Prevent fraud and protect account security
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data.
We may share it only with trusted partners, including:
- Payment processors and shipping providers (to complete your orders)
- Analytics and marketing services (to improve our website and offers)
- Legal authorities, if required by law
- Affiliates or service providers working on our behalf
4. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, improve our website, and run marketing/advertising campaigns.
- You can manage or disable cookies via your browser settings.
- Some features of the website may not function properly if cookies are disabled.
5. Your Choices & Rights
You have the right to:
- Access and request a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data (where applicable)
- Opt out of marketing emails at any time
- Object to or restrict processing of your data
To exercise these rights, please contact us at info@jojware.com.
6. Security of Your Information
We take reasonable technical and organizational measures (such as encryption, secure servers, and access controls) to protect your data. However, no online system is completely secure, so we cannot guarantee absolute protection.
7. Data Retention
We keep your personal information only as long as necessary to:
- Fulfill orders and provide services
- Maintain your account (if applicable)
- Meet legal or regulatory requirements
- Resolve disputes or enforce agreements
8. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal data. If we discover such information, it will be deleted.
9. Third-Party Links
Our website may contain links to other websites. JOJWARE is not responsible for the privacy practices of those third parties. Please review their policies before providing personal data.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” Continued use of our services after updates means you accept the changes.
11. Contact Us
For questions or requests related to your personal information, please contact us:
📧 info@jojware.com
🏢 JOJWARE
Wasfi Al-Tall St., Al-Basem Complex 3, 4th Floor
Amman, Jordan